Task management software

Ecco offers task management software which streamlines processes for providers and the execution of tasks within each organisation. Our software allows providers to monitor caseloads and allocate actions across teams and locations ensuring effective resource management at every level. 

With email alerts and a notification dashboard, task management is simplified for practitioners and managers with full accountability of where actions are needed and deadlines. Our report suite also allows for customisation of caseload and workload management as required.

The task management software ensures that all tasks are completed efficiently and on time, improving overall productivity. The software features customisable task lists, automated reminders and progress tracking, enabling teams to stay organised and meet deadlines. By reducing administrative workload, the software allows staff to focus on delivering high-quality services and achieving organisational goals​

How We Support You With Compliance

ECCO includes a suite of tools designed to support providers in meeting regulatory compliance and maintaining high standards of care quality. For example, the software offers real-time monitoring and logging of care activities, which ensures that individual care plans are accurately followed, and any deviations are promptly addressed. This level of monitoring is essential for maintaining compliance with frameworks like those set by the Care Quality Commission (CQC).

ECCO also supports governance through features like incident reporting, safeguarding logs, and customizable case management modules, allowing providers to tailor the system to their specific needs while safeguarding client data with strict access permissions. This makes it easier for providers to produce the necessary documentation and evidence to demonstrate compliance during audits or inspections.

Maintaining Rigorous Governance Standards

Although ECCO might not come with pre-populated audits or regulatory compliance documents, its robust customization options and real-time data collection capabilities make it a powerful tool for providers who need to maintain rigorous governance standards while also being flexible enough to adapt to evolving regulatory requirements​.

The software also allows you to safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Some key features of ECCO

  • Housing Support

    The housing support module focuses on the on-site housing management and compliance. Particularly where tenant engagement is involved. While other housing management systems focus on the financial side of things, ECCO focuses on health and safety compliance and team communications.

    ECCO’s housing support module includes team meeting logs, communication between staff, building based health and safety checks, repairs and attachments. One big benefit in using ECCO is the fact you can include the client and on-site staff in the process of managing the environment, which isn’t possible with other housing management systems.

  • Client Support “Auxiliary” Service Pathways

    ECCO’s client support service pathway revolutionises the way in which a client file is managed by offering additional, customisable case management modules such as incident reporting, safeguarding logs, complaints and more.

    Just like the rest of the ECCO system it can be tailored to your individual service needs and KPIs. What sets this module apart, however, is the fact that you can safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

  • Scheduling

    ECCO’s scheduling module is good for allocating staff resources and tracking care compliance. It can work for any service setup whether its a charity, homelessness service provider or learning disability support. The key differences in the module is that it provides outcomes in a more “task based way” to ensure basic needs are met, rather than overarching support goals to improve the quality of life of your clients.

    As well as our rota module, ECCO offers the functionality to support your staff too. With this mode a staff member can be supported in the same way that a client can. Outcome focused support plans become action based supervisions, and training records. Attachments can be used for recruitment or HR documentation.

Task Management Software Program

The task management software program by ECCO Solutions helps organisations manage their daily operations effectively. It allows users to create, assign and track tasks, ensuring transparency and accountability.

The program provides real-time updates and reminders, ensuring that nothing falls through the cracks, thus enhancing overall efficiency​.

Scheduling Management Software 

ECCO’s scheduling module is designed for allocating staff resources and tracking care compliance. It can work for any service setup whether it is a charity, homelessness service provider or learning disability support. The key difference in the module is that it provides outcomes in a more “task-based way” to ensure basic needs are met, rather than overarching support goals, to improve the quality of life of your clients. 

ECCO also offers the functionality to support your staff. With this mode, a staff member can be supported in the same way that a client can. Outcome-focused support plans become action-based supervision and training records. Attachments can be used for recruitment or HR documentation.

However, if you require comprehensive rostering where rotas link to your HR and finance systems and calls are delivered in ‘runs’ (e.g extra care/domiciliary support), this software may not be for you. 

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What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

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“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

Sectors ECCO covers

Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.

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"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."

"The customer service skills are second to none, always so responsive – it is so refreshing to receive such a personal service from a tech company."

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