Supported accommodation management system

If you’re searching for a reliable supported accommodation management system, ECCO is the solution you’re looking for. The ECCO support services modules can be used to manage, record and evidence all the stages of delivering housing support to vulnerable clients.

Our supported accommodation management system is used by third sector organisations and local authorities including CQC or OFSTED registered supported living, homeless shelters, residential homes and community facilities. From application to exit, all interventions including referral, allocation, support, review, risk management and exit are captured on the ECCO supported accommodation support system and reported in real time.

With ECCO all data is available for access online and offline on any device or browser so you can support to the vulnerable individuals in your care whenever and wherever. If you require more information about our supported accommodation management system, don’t hesitate to contact the ECCO team.

Supported accommodation management software

Our reliable supported accommodation management software can help you manage resources and staff more effectively by streamlining the processes in your organisation and providing a central database for all your information.

ECCO allows you to configure a client-centred support plan to match the exact needs of your organisation. Our supported accommodation management software gives you access to every client’s history, from application to exit and also shows any and all interventions and how they were delivered.

With ECCO you can create SMART – Specific, Measurable, Achievable, Realistic and Timely – personalised support plans to help you meet the identified goals and requirements. Book a free demo with our team today and see how ECCO can help manage your organisation more effectively and deliver better support to individuals in need .

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Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Some key features of ECCO

  • Housing Support

    The housing support module focuses on the on-site housing management and compliance. Particularly where tenant engagement is involved. While other housing management systems focus on the financial side of things, ECCO focuses on health and safety compliance and team communications.

    ECCO’s housing support module includes team meeting logs, communication between staff, building based health and safety checks, repairs and attachments. One big benefit in using ECCO is the fact you can include the client and on-site staff in the process of managing the environment, which isn’t possible with other housing management systems.

  • Client Support “Auxiliary” Service Pathways

    ECCO’s client support service pathway revolutionises the way in which a client file is managed by offering additional, customisable case management modules such as incident reporting, safeguarding logs, complaints and more.

    Just like the rest of the ECCO system it can be tailored to your individual service needs and KPIs. What sets this module apart, however, is the fact that you can safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

  • Rota

    ECCO’s rota module is good for allocating staff resources and tracking care compliance. It can work for any service setup whether its a charity, homelessness service provider or learning disability support. The key differences in the module is that it provides outcomes in a more “task based way” to ensure basic needs are met, rather than overarching support goals to improve the quality of life of your clients.

    As well as our rota module, ECCO offers the functionality to support your staff too. With this mode a staff member can be supported in the same way that a client can. Outcome focused support plans become action based supervisions, and training records. Attachments can be used for recruitment or HR documentation.

What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

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“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

Sectors ECCO covers

Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.

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Get started from as little as £3.00 per user per week

"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."

"We had used ECCO for over two years to support delivery of our Employment Support Service and Travel Training Service, however our new Managing Director who had previous web-based system experience wanted to introduce an electronic system throughout all services."

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