Risk assessment software

Ecco Solutions offers robust risk assessment software designed to identify and manage potential risks for the people you support as well as any risks to others.

The software includes tools for risk identification and triage, evaluation and mitigation planning. However, it does not provide real-time risk analytics or predictive modelling. The risk assessment tools ensure that organisations can proactively manage risks, improving safety and compliance.

The software features customisable risk assessment templates, automated reporting and secure data storage, enabling organisations to identify and address potential risks efficiently.

Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Risk Assessment Tools

ECCO’s risk assessment tools provide a structured approach to identifying and addressing risks. These tools support comprehensive risk management by offering customisable templates and automated reporting features.

By enabling organisations systematically to evaluate and mitigate risks, ECCO’s software enhances overall safety and operational efficiency​. ECCO’s client support service pathway revolutionises how a client file is managed by offering additional, customisable case management modules such as incident reporting, safeguarding logs, complaints and more.

How We Support You With Compliance

ECCO includes a suite of tools designed to support providers in meeting regulatory compliance and maintaining high standards of care quality. For example, the software offers real-time monitoring and logging of care activities, which ensures that individual care plans are accurately followed, and any deviations are promptly addressed. This level of monitoring is essential for maintaining compliance with frameworks like those set by the Care Quality Commission (CQC).

ECCO also supports governance through features like incident reporting, safeguarding logs, and customizable case management modules, allowing providers to tailor the system to their specific needs while safeguarding client data with strict access permissions. This makes it easier for providers to produce the necessary documentation and evidence to demonstrate compliance during audits or inspections.

Maintaining Rigorous Governance Standards

Although ECCO might not come with pre-populated audits or regulatory compliance documents, its robust customization options and real-time data collection capabilities make it a powerful tool for providers who need to maintain rigorous governance standards while also being flexible enough to adapt to evolving regulatory requirements​.

The software also allows you to safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

Some key features of ECCO

  • Comprehensive Case Record Management:
    Maintain detailed client records, support plans, and case notes in a secure and structure environments

    Person-Centred Platform
    Adapt to the evolving needs of each individual, ensuring personalised and proactive support.

    Our digital case management system is intuitive, reducing training time and administrative burdens while ensuring efficiency.

  • Improve Client Outcomes:
    Monitor progress, set goals, and deliver tailored support with ease.

    Integrated Housing Support:
    Manage properties, tenancies, and financials seamlessly within the same platform. If preferred ECCO can also integrate with your existing house management system.

    Versatile Reporting:
    Transform data into compelling reports that provide commissioners and funders with clear evidence of your impact.

  • Minimise Risk & Ensure Compliance:
    Conduct proactive risk assessments and maintain regulatory compliance with robust security features.

    Void Management System:
    Reduce downtime and maximise occupancy with efficient void management software.

    Access Anywhere, Anytime
    A cloud-based solution designed for remote access, ensuring seamless collaboration across teams.

What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

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“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

Sectors ECCO covers

Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.

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Get started from as little as £3.00 per user per week

"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."

"We have been using ECCO software since 2012. Its clear graphical interface and intuitive work flow meant that ECCO was soon popular with our staff."

Driving success for our customers

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