Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Easy to use, visual rostering
  • Online / offline mobile use with care app
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Click & Go with ECCO

Get started instantly with our Click & Go package, including all of our care and support software to help you effectively manage your data.

Book your demo

Get started from as little as £3.00 per user per week

Some key features of ECCO

  • Housing Support

    The housing support module focuses on the on-site housing management and compliance. Particularly where tenant engagement is involved. While other housing management systems focus on the financial side of things, ECCO focuses on health and safety compliance and team communications.

    ECCO’s housing support module includes team meeting logs, communication between staff, building based health and safety checks, repairs and attachments. One big benefit in using ECCO is the fact you can include the client and on-site staff in the process of managing the environment, which isn’t possible with other housing management systems.

  • Client Support “Auxiliary” Service Pathways

    ECCO’s client support service pathway revolutionises the way in which a client file is managed by offering additional, customisable case management modules such as incident reporting, safeguarding logs, complaints and more.

    Just like the rest of the ECCO system it can be tailored to your individual service needs and KPIs. What sets this module apart, however, is the fact that you can safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

  • Rota

    ECCO’s rota module is good for allocating staff resources and tracking care compliance. It can work for any service setup whether extra care, domiciliary or community-based care or supported living. The key differences in the rota module in extra care and domiciliary care is that it provides outcomes in a more “task based way” to ensure basic needs are met, rather than overarching support goals to improve the quality of life of your clients.

    As well as our rota module, ECCO offers the functionality to support your staff too. With this mode a staff member can be supported in the same way that a client can. Outcome focused support plans become action based supervisions, and training records. Attachments can be used for recruitment or HR documentation.

ECCO Support

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

Contact us

“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

Support Software

The ECCO software offers a support system for care teams across the nation, used to better organise clients and staff. Book your free demo with ECCO today to get started.

“After our evaluation process we had no difficulty in deciding to use ECCO software for our Individual Support services. ECCO was our first choice supplier and system when comparing each against one another.”

Driving success for our customers

"ECCO staff ensured the software worked for us, and as a consequence we are confident we will remain at the forefront of service delivery. Our use of the software will support future bids as ECCO seems well able to cope with the ever changing government agenda. Furthermore ECCO has enabled us to use the latest developments in internet based technology."

Care Software

The ECCO care plan software allows you to record and monitor all care and extra care service needs within your organisation. Contact the ECCO team today to arrange a care plan software demo.

“ECCO staff ensured the software worked for us, and as a consequence we are confident we will remain at the forefront of service delivery. Our use of the software will support future bids as ECCO seems well able to cope with the ever changing government agenda. Furthermore ECCO has enabled us to use the latest developments in internet based technology.”

    Contact us for your free demo


    Why use ECCO?

    Our award-winning assisted living software provides a flexible system that can be configured to precisely replicate your current paperwork, match your workflow and services, and streamline your care practices. ECCO offers a completely bespoke solution for your supported living software requirements, which means that you can spend less time on admin work and more time on providing the highest level of care to your clients.

    What is supported living software?

    Supported living software allows care providers to administer higher quality care and support to their clients. This means you are able to roster staff, assign roles, access and update electronic medical records, run audits, and securely access files wherever you are and on any device. Our supported living software is configured to suit the individual needs of your organisation, so you can provide excellent care to your clients.

    What type of care services do you support?

    ECCO is designed to be scaled to the exact needs of each organisation, which is why it can be used in different types of care services. Some of the sectors that benefit from the ECCO supported living software include care groups, learning disability services, unique care services, children’s services, mental health services, live-in care providers and many more.

    ECCO Sectors

    Supported living software

    An award winning web-based system for management, delivery, reporting and auditing of care, extra care, and support services.

    The ECCO supported living software is designed for managers of any organisation that provides care or extra care services or gives commissioned support to the well-being of vulnerable people.

    Our award-winning supported living systems is designed to provide charities, housing associations, care, and extra care organisations with an effective way to manage their staff and resources. We work closely with our clients, offering customisation options to ensure our housing support software meets all their needs.

    ECCO’s easy-to-use, comprehensive supported living software packages can be used to plan, deliver, manage, and report on all elements of support from acceptance, to planning, to delivery, and exit. Get in touch today to book a demo!

    ECCO Services

    Assisted living software

    ECCO’s assisted living software offers a flexible system that is configurable to replicate your paperwork and match your workflows, services, and your care and support practices. By offering the option to customise your supported housing software, we can get the system right to your requirements and give you exactly what you want, and how you want to use it.

    Our assisted living software is built on a reliable, future-proof, secure and tested high-performance platform that drives the delivery and reporting of care, community support and supported accommodation services throughout your organisation.

    The flexible structure of our software systems allows you to choose the modules that best suit the services you offer. It also means that you can expand the use of ECCO to match the expansion of your organisation.

    We understand how important it is for housing organisations and charities to have a centralised management system, which is why we work closely with you to make it happen. We can get you up and running in a matter of a few weeks including the import of existing data to the system.

    Have a look at our Click & Go package to select the right assisted living software for your organisation and book your demo today! Feel free to contact us if you have additional questions – our team will be happy to help!

    How it works

    ECCO is made to support organisations of all sizes with recording and monitoring the support and care provided to the most vulnerable in society. The system offers standard or bespoke designs and an extensive range of modules to cover all care and housing settings.
    With ECCO, your organisation is well taken care of by our knowledgeable and dedicated customer support and technical teams, who themselves have direct experience working in social care and housing settings. They will provide you with 24/7 technical support and guidance, free system upgrades, and bespoke service pathway designs.
    Streamline your care and support services with ECCO – get in touch with our team today!

    Contact us