Housing support system

Our award-winning housing support system is easy-to-use and can be customised to your exact requirements. ECCO ’s housing support software offers an all-in-one solution to all your needs, allowing you to manage your staff and building, create care plans, assess EMARs, issue payrolls and invoices and deliver outstanding care to the people you support.

Our comprehensive housing support system can be configured to replicate your paperwork, matching your workflows, services and care and support practices. With our future-proof, flexible housing support system you can build an online file library that is easily accessible on any device and browser.

Contact our team today to get more information about our housing support systems!

Housing support software

Our housing support software brings together everything you need into a centralised, easy to maintain system. This means that you are presented with an all-in-one solution that can accommodate all of your needs.

The ECCO support software offers all the features needed for effective housing support management. This way you can dedicate less time on management tasks, and put more effort into supporting your tenants. Our award-winning support software includes an easy to manage file library with tenants’ files and properties, integration to housing support software, repairs bookings and communication logs which can be updated on the go.

In addition our support software also offers complete security for your files, facilitating all elements of GDPR and supporting online and offline data encryption. Book your demo today!

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Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Some key features of ECCO

  • Housing Support

    The housing support module focuses on the on-site housing management and compliance. Particularly where tenant engagement is involved. While other housing management systems focus on the financial side of things, ECCO focuses on health and safety compliance and team communications.

    ECCO’s housing support module includes team meeting logs, communication between staff, building based health and safety checks, repairs and attachments. One big benefit in using ECCO is the fact you can include the client and on-site staff in the process of managing the environment, which isn’t possible with other housing management systems.

  • Client Support “Auxiliary” Service Pathways

    ECCO’s client support service pathway revolutionises the way in which a client file is managed by offering additional, customisable case management modules such as incident reporting, safeguarding logs, complaints and more.

    Just like the rest of the ECCO system it can be tailored to your individual service needs and KPIs. What sets this module apart, however, is the fact that you can safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

  • Rota

    ECCO’s rota module is good for allocating staff resources and tracking care compliance. It can work for any service setup whether its a charity, homelessness service provider or learning disability support. The key differences in the module is that it provides outcomes in a more “task based way” to ensure basic needs are met, rather than overarching support goals to improve the quality of life of your clients.

    As well as our rota module, ECCO offers the functionality to support your staff too. With this mode a staff member can be supported in the same way that a client can. Outcome focused support plans become action based supervisions, and training records. Attachments can be used for recruitment or HR documentation.

What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

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“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

Sectors ECCO covers

Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.

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Get started from as little as £3.00 per user per week

"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."

"Transferring to ECCO has been a collaborative, enjoyable experience."

Driving success for our customers

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