Task management software

Ecco offers task management software which streamlines processes for providers and the execution of tasks within each organisation. Our software allows providers to monitor caseloads and allocate actions across teams and locations ensuring effective resource management at every level. 

With email alerts and a notification dashboard, task management is simplified for practitioners and managers with full accountability of where actions are needed and deadlines. Our report suite also allows for customisation of caseload and workload management as required.

The task management software ensures that all tasks are completed efficiently and on time, improving overall productivity. The software features customisable task lists, automated reminders and progress tracking, enabling teams to stay organised and meet deadlines. By reducing administrative workload, the software allows staff to focus on delivering high-quality services and achieving organisational goals​

How We Support You With Compliance

ECCO includes a suite of tools designed to support providers in meeting regulatory compliance and maintaining high standards of care quality. For example, the software offers real-time monitoring and logging of care activities, which ensures that individual care plans are accurately followed, and any deviations are promptly addressed. This level of monitoring is essential for maintaining compliance with frameworks like those set by the Care Quality Commission (CQC).

ECCO also supports governance through features like incident reporting, safeguarding logs, and customizable case management modules, allowing providers to tailor the system to their specific needs while safeguarding client data with strict access permissions. This makes it easier for providers to produce the necessary documentation and evidence to demonstrate compliance during audits or inspections.

Maintaining Rigorous Governance Standards

Although ECCO might not come with pre-populated audits or regulatory compliance documents, its robust customization options and real-time data collection capabilities make it a powerful tool for providers who need to maintain rigorous governance standards while also being flexible enough to adapt to evolving regulatory requirements​.

The software also allows you to safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

Task Management Software Program

The task management software program by ECCO Solutions helps organisations manage their daily operations effectively. It allows users to create, assign and track tasks, ensuring transparency and accountability.

The program provides real-time updates and reminders, ensuring that nothing falls through the cracks, thus enhancing overall efficiency​.

Scheduling Management Software 

ECCO’s scheduling module is designed for allocating staff resources and tracking care compliance. It can work for any service setup whether it is a charity, homelessness service provider or learning disability support. The key difference in the module is that it provides outcomes in a more “task-based way” to ensure basic needs are met, rather than overarching support goals, to improve the quality of life of your clients. 

ECCO also offers the functionality to support your staff. With this mode, a staff member can be supported in the same way that a client can. Outcome-focused support plans become action-based supervision and training records. Attachments can be used for recruitment or HR documentation.

However, if you require comprehensive rostering where rotas link to your HR and finance systems and calls are delivered in ‘runs’ (e.g extra care/domiciliary support), this software may not be for you. 

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