Supported accommodation management system

Ecco Solutions provides a supported accommodation management system that simplifies the administration of supported housing services.

The software features a centralised database, automated reporting and customisable dashboards and will soon include modules for tenant management, rent collection and maintenance scheduling. However, it does not offer direct property management or real estate services. The supported accommodation management software ensures efficient service delivery, enhancing tenant satisfaction and operational efficiency.

Ecco Solutions’ supported accommodation management system also prioritises security assurance through bespoke permission-based access controls, ensuring only authorised personnel have access to sensitive information. The software is designed with robust cyber security measures to protect against potential threats and breaches, and it complies with all accreditation data standards, ensuring that all data handling and storage practices meet regulatory requirements. Its cloud-based nature also means the system allows for secure and efficient management of supported housing services from any location.

How We Support You With Compliance

ECCO includes a suite of tools designed to support providers in meeting regulatory compliance and maintaining high standards of care quality. For example, the software offers real-time monitoring and logging of care activities, which ensures that individual care plans are accurately followed, and any deviations are promptly addressed. This level of monitoring is essential for maintaining compliance with frameworks like those set by the Care Quality Commission (CQC).

ECCO also supports governance through features like incident reporting, safeguarding logs, and customizable case management modules, allowing providers to tailor the system to their specific needs while safeguarding client data with strict access permissions. This makes it easier for providers to produce the necessary documentation and evidence to demonstrate compliance during audits or inspections.

Maintaining Rigorous Governance Standards

Although ECCO might not come with pre-populated audits or regulatory compliance documents, its robust customization options and real-time data collection capabilities make it a powerful tool for providers who need to maintain rigorous governance standards while also being flexible enough to adapt to evolving regulatory requirements​.

The software also allows you to safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

 

Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Supported accommodation management software

ECCO’s supported accommodation management software is designed to streamline the management of supported housing by providing a comprehensive suite of tools for managing tenant records.

By integrating all aspects of supported accommodation into a single platform, the software enhances efficiency and improves service delivery, ensuring better outcomes for tenants​.

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Some key features of ECCO

  • Comprehensive Case Record Management:
    Maintain detailed client records, support plans, and case notes in a secure and structure environments

    Person-Centred Platform
    Adapt to the evolving needs of each individual, ensuring personalised and proactive support.

    Our digital case management system is intuitive, reducing training time and administrative burdens while ensuring efficiency.

  • Improve Client Outcomes:
    Monitor progress, set goals, and deliver tailored support with ease.

    Integrated Housing Support:
    Manage properties, tenancies, and financials seamlessly within the same platform. If preferred ECCO can also integrate with your existing house management system.

    Versatile Reporting:
    Transform data into compelling reports that provide commissioners and funders with clear evidence of your impact.

  • Minimise Risk & Ensure Compliance:
    Conduct proactive risk assessments and maintain regulatory compliance with robust security features.

    Void Management System:
    Reduce downtime and maximise occupancy with efficient void management software.

    Access Anywhere, Anytime
    A cloud-based solution designed for remote access, ensuring seamless collaboration across teams.

What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

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“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

Sectors ECCO covers

Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.

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Get started from as little as £3.00 per user per week

"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."

"The customer service skills are second to none, always so responsive – it is so refreshing to receive such a personal service from a tech company."

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