Outcome Monitoring Software
Ecco’s “Evidenced Client-Centred Outcome” monitoring software is designed to enhance the evaluation of client progress and service effectiveness. The software tracks key performance indicators (KPIs) and client outcomes, offering robust reporting tools for comprehensive analysis, and supporting routine outcome monitoring to help service providers track and improve the quality of care and support delivered.
The outcome monitoring software includes features such as real-time data collection, automated reporting and customisable dashboards, enabling organisations to make informed decisions and adjust care plans as needed.
The name Ecco underscores the software’s fundamental focus on delivering measurable, client-centred outcomes, a core value which guided its development. This focus was crucial to the product’s design, ensuring that it meets the needs of both clients and service providers by fostering accountability and continuous improvement in care delivery.
Outcome Monitoring Reviews
Routine outcome monitoring is critical for assessing the impact of services and interventions. ECCO’s software automates data collection and analysis, providing real-time insights into client progress. This enables service providers to make informed decisions, adjust care plans and ensure the best possible outcomes for clients.
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Fully compatible software
Fully compatible with all platforms, devices and browsers.
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24/7 support
We offer full support and technical assistance with all of our ECCO packages.
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Providing excellent service
We have a long history of delivering simple & lasting solutions to our customers.
Remote client monitoring outcomes
ECCO ’s intelligent web based system allows for remote client monitoring outcomes to be easily recorded and stored in a secure database that is easy to access by your team, clients and medical professionals.
All the recorded outcome monitoring data is securely stored on the ECCO system and can be accessed whenever and wherever you need it. ECCO also allows for accurate and easy to present outcome focused reporting to clearly demonstrate service delivery to commissioners and other key stakeholders.
ECCO works on all browsers and devices enabling you to easily share information across your whole organisation and communicate with different departments, teams or commissioners. Contact our team for more information or to book your free demo of our remote client monitoring outcomes software today.
Benefits of ECCO
- Real time reporting including client outcomes
- Customisation and integration
- Support planning and risk management
- For organisations who offer a range of support services
- SMART outcome focused support plans
- Health and safety buildings management
- 24 / 7 Support
- Online client file library
- Ongoing support for customisation for the duration of your licence agreement
- State of the art audit logs
- Management KLOE dashboards
- Request the development of new features
- Different service pathway designs
- APIs to support your integration as required
- Group support recording
- HACT social value monitoring
- Any necessary staff training required
- Incident reporting and safeguarding pathways
- Service charge payments module
- Visit scheduling for sheltered accommodation
Some key features of ECCO
- Housing Support
The housing support module focuses on the on-site housing management and compliance. Particularly where tenant engagement is involved. While other housing management systems focus on the financial side of things, ECCO focuses on health and safety compliance and team communications.
ECCO’s housing support module includes team meeting logs, communication between staff, building based health and safety checks, repairs and attachments. One big benefit in using ECCO is the fact you can include the client and on-site staff in the process of managing the environment, which isn’t possible with other housing management systems.
- Client Support “Auxiliary” Service Pathways
ECCO’s client support service pathway revolutionises the way in which a client file is managed by offering additional, customisable case management modules such as incident reporting, safeguarding logs, complaints and more.
Just like the rest of the ECCO system it can be tailored to your individual service needs and KPIs. What sets this module apart, however, is the fact that you can safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.
- Scheduling
ECCO’s scheduling module is good for allocating staff resources and tracking care compliance. It can work for any service setup whether its a charity, homelessness service provider or learning disability support. The key differences in the module is that it provides outcomes in a more “task based way” to ensure basic needs are met, rather than overarching support goals to improve the quality of life of your clients.
As well as our rota module, ECCO offers the functionality to support your staff too. With this mode a staff member can be supported in the same way that a client can. Outcome focused support plans become action based supervisions, and training records. Attachments can be used for recruitment or HR documentation.
What makes ECCO different?
We are fully compatible with all platforms, devices and browsers.
Contact Us“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”
Compatible with ALL devices
All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.
Have no trouble using our products on your phone, tablet or desktop!
Compatible with ALL platforms
Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.
Integrate ECCO products with all platforms.
Compatible with ALL browsers
All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.
Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!
Sectors ECCO covers
Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.
Get started from as little as £3.00 per user per week
"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."
