Software For Housing Associations

ECCO provides an innovative software solution tailored for housing associations providing accommodation and/or support.

ECCO’s housing support module focuses on on-site housing management and compliance, particularly where tenant engagement is involved. It focuses on health and safety compliance and team communications and also includes team meeting logs, communication between staff, building-based health and safety checks, repairs, and attachments. One big benefit of using ECCO is the fact that you can include both the client and the on-site staff in the process of managing the environment.

With the ECCO system, you can ensure timely responses to tenant needs and maintain consistently high standards of care. Our platform streamlines all aspects of tenant management, offering real-time insights into individual records.

Our accessible, user-friendly software can be configured to replicate your paperwork, matching workflows and support practices. You can improve your tenant experience with enhanced communication and also streamline property management, whilst ensuring compliance with all regulatory standards from an online digital library which is easily accessible from any browser or device.

How We Support You With Compliance

ECCO includes a suite of tools designed to support providers in meeting regulatory compliance and maintaining high standards of care quality. For example, the software offers real-time monitoring and logging of care activities, which ensures that individual care plans are accurately followed, and any deviations are promptly addressed. This level of monitoring is essential for maintaining compliance with frameworks like those set by the Care Quality Commission (CQC).

ECCO also supports governance through features like incident reporting, safeguarding logs, and customizable case management modules, allowing providers to tailor the system to their specific needs while safeguarding client data with strict access permissions. This makes it easier for providers to produce the necessary documentation and evidence to demonstrate compliance during audits or inspections.

Maintaining Rigorous Governance Standards

Although ECCO might not come with pre-populated audits or regulatory compliance documents, its robust customization options and real-time data collection capabilities make it a powerful tool for providers who need to maintain rigorous governance standards while also being flexible enough to adapt to evolving regulatory requirements​.

The software also allows you to safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

Housing Association Management System

Our award-winning support system encompasses everything needed for effective accommodation and tenant management, allowing you to spend less time on administrative tasks and more time supporting your tenants.

Our system works seamlessly with your existing operations, providing a comprehensive suite of features such as an easy-to-manage file library for tenants and properties, alongside integration opportunities, including specialist housing support software for efficient repair booking and comprehensive housing management. Communication logs can also be updated remotely, ensuring real-time, accessible records to support responsive practitioners. 

Designed with security as a top priority, ECCO ensures complete GDPR compliance and supports both online and offline data encryption;  guaranteeing the protection of your files whilst facilitating smooth, secure operations.

Contact us