Mental health assessment software

Ecco Solutions offers a comprehensive mental health assessment software which streamlines the evaluation and management of mental health needs. Our platform facilitates efficient triage, referrals and assessment tracking, ensuring that clients receive timely and appropriate care. Our software supports the entire client journey, from initial contact through to transition and ongoing needs.

The software is equipped with customisable case management modules, such as incident reporting and safeguarding logs. It also ensures the secure handling of sensitive information through robust access permissions and data encryption, complying with all GDPR requirements. This approach enhances the accuracy and efficiency of mental health assessments, leading to better outcomes for clients.

Because ECCO can be tailored to the individual provider needs, our support templates can be used for trauma-informed care planning. In addition, we also have positive risk taking and personalised risk management templates that can be configured to suit the needs of the service delivered. Our platform can be used by those offering clinical and therapeutic services as a means to record notes and oversee referrals however it is not a diagnosis tool. 



How We Support You With Compliance

ECCO includes a suite of tools designed to support providers in meeting regulatory compliance and maintaining high standards of care quality. For example, the software offers real-time monitoring and logging of care activities, which ensures that individual care plans are accurately followed, and any deviations are promptly addressed. This level of monitoring is essential for maintaining compliance with frameworks like those set by the Care Quality Commission (CQC).

ECCO also supports governance through features like incident reporting, safeguarding logs, and customizable case management modules, allowing providers to tailor the system to their specific needs while safeguarding client data with strict access permissions. This makes it easier for providers to produce the necessary documentation and evidence to demonstrate compliance during audits or inspections.


Maintaining Rigorous Governance Standards

Although ECCO might not come with pre-populated audits or regulatory compliance documents, its robust customization options and real-time data collection capabilities make it a powerful tool for providers who need to maintain rigorous governance standards while also being flexible enough to adapt to evolving regulatory requirements​.

The software also allows you to safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.



Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Some key features of ECCO

  • Why Choose ECCO?

    At ECCO, we know your priority is delivering the best support to your clients. Whether you have 3 or 3000 staff users our system is designed to make your work easier, more efficient, off the shelf or tailored to your needs, service and reporting.


    How ECCO Helps You:

    Everything in One Place: Manage client support, housing management, scheduling, and incidents with one simple system.

    Grows with You: Flexible and scalable, ECCO adapts as your organisation changes.

    Easy for Everyone: Intuitive design works on any device, so your team can get started straight away.

    Support That Cares: Our UK-based team is here to help whenever you need us.

    With ECCO, you get more than software you get a partner who understands your needs and is here to support you.

  • Big Power for Small Teams (Up to 20 Users)

    Are you a charity, CIC, small business, supported living provider, or OFSTED-registered service? ECCO is built for you. Perfect for teams of up to 20 users, ECCO is an all-in-one, ready-to-use platform that combines client management & building operations in a simple system, helping you deliver person-centred support while staying on top of reporting, compliance, and funding-with the flexibility to fit the way you work.

    Quick to set up: Start using ECCO straight away, with minimal training needed.

    Effortless to use: Our intuitive design means less admin & more time for your clients.

    Tailored for your services: Customise modules for safeguarding, incident reporting, scheduling, more, to fit exactly how you work

    Stay compliant and in control: Instantly log activities, access real-time reporting, & keep records audit-ready as your organisation grows

    With ongoing support from our dedicated team, you’ll always have the help you need.

  • Big Power for Big Teams (20 to 3,500+ Users)

    Are you a large charity, council, housing association, or private business needing a robust solution and a partner who adapts as your needs change? ECCO delivers award-winning software that handles heavy workloads and complex requirements, all at one simple price per user.


    You get powerful, flexible tools for data, security, integrations, and business intelligence reporting-plus a dedicated team that’s always ready to help your organisation adapt and evolve. Need compliance? Integration? Custom reporting? No problem.

    Award-winning software

    Smart, flexible, and built around you

    No hidden fees – one simple price.

Behavioural health assessment software

ECCO Solutions’ software provides a structured approach to evaluating and managing behavioural health needs. Our system supports all aspects of mental health management, from initial triage and referral tracking to detailed assessments. The way pathways are configured within ECCO ensures a smooth transition through different levels of care, whether short-term interventions or long-term treatment plans.

The software enhances case management by recording essential data and providing this in a reportable format that’s available in an instant. Many providers have told us that the administrative time saved by using ECCO for their reporting needs frees up time they can then spend with the people they support. 

ECCO provides real-time data and patterns which can be analysed for better decision making and allow for personalised and effective client support. By integrating seamlessly with other systems, ECCO’s software provides a holistic view of each client’s health and progress, improving communication and collaboration among care teams.

Choosing ECCO’s behavioural health assessment software means benefiting from a user-friendly, secure and comprehensive system which enhances the quality of care and operational efficiency for mental health providers and charities.



Referrals

From the point of referral, ECCO is designed with your organisation in mind and can map out the complete client journey, with online referral forms which populate your own assessment tools and outcome monitoring when needs are met. We offer the complete solution for case management across a range of sectors allowing providers to use any documents they choose as part of the client file. 

Our reports suite, questionnaire and custom forms also mean that you can capture and record anything which may be needed (i.e KPI’s), evidence for inspections, reviews and file audits. With ECCO you can also create SMART – Specific, Measurable, Achievable, Realistic and Timely – personalised support plans to help you meet the identified goals and requirements. 

If your support is predominantly care-focused, however, and you need to record daily monitoring activities *i.e Medication, fluid, bowel) then this system may not be for you.

Contact Us

What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

Contact Us

“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

Sectors ECCO covers

Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.

Contact us

Get started from as little as £3.00 per user per week

"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."

"Transferring to ECCO has been a collaborative, enjoyable experience."

Driving success for our customers

    Contact us for your free demo

    We appreciate your interest in ECCO. It's crucial to us that you get the best software system to enhance your service provision. To ensure we are the right fit for you please could you kindly fill in our contact form below: