Learning Disability Support Services Software

Ecco Solutions provides specialised software for learning disability support services, designed to enhance the management and delivery of care. The software includes modules for case management, care planning and outcome tracking, providing a comprehensive tool for support providers.

The learning disability case management software ensures that organisations can effectively manage client care and improve service delivery. The software features customisable care plans, automated reporting, and real-time data updates, enabling organisations to manage all aspects of learning disability support services effectively. 

However, if you need to record your staff induction and training records, host e-learning and webinars, and have accessible training records for compliance visits, then you might require a specific system for this. 

How We Support You With Compliance

ECCO includes a suite of tools designed to support providers in meeting regulatory compliance and maintaining high standards of care quality. For example, the software offers real-time monitoring and logging of care activities, which ensures that individual care plans are accurately followed, and any deviations are promptly addressed. This level of monitoring is essential for maintaining compliance with frameworks like those set by the Care Quality Commission (CQC).

ECCO also supports governance through features like incident reporting, safeguarding logs, and customizable case management modules, allowing providers to tailor the system to their specific needs while safeguarding client data with strict access permissions. This makes it easier for providers to produce the necessary documentation and evidence to demonstrate compliance during audits or inspections.

Maintaining Rigorous Governance Standards

Although ECCO might not come with pre-populated audits or regulatory compliance documents, its robust customization options and real-time data collection capabilities make it a powerful tool for providers who need to maintain rigorous governance standards while also being flexible enough to adapt to evolving regulatory requirements​.

The software also allows you to safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Learning Disability Case Management Software

ECCO’s learning disability case management software offers comprehensive tools for managing support services for individuals with learning disabilities. It supports detailed case management, care planning and outcome tracking, providing a structured approach to care delivery.

ECCO offers a system focused on the individual receiving support, and whilst the system captures staff observations and support sessions which may identify learning and development needs, this is not the aim.  Some customers have used the client file as a staff development tool. Outcome-focused support plans become action-based training records and logs.

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Some key features of ECCO

  • Comprehensive Case Record Management:
    Maintain detailed client records, support plans, and case notes in a secure and structure environments

    Person-Centred Platform
    Adapt to the evolving needs of each individual, ensuring personalised and proactive support.

    Our digital case management system is intuitive, reducing training time and administrative burdens while ensuring efficiency.

  • Improve Client Outcomes:
    Monitor progress, set goals, and deliver tailored support with ease.

    Integrated Housing Support:
    Manage properties, tenancies, and financials seamlessly within the same platform. If preferred ECCO can also integrate with your existing house management system.

    Versatile Reporting:
    Transform data into compelling reports that provide commissioners and funders with clear evidence of your impact.

  • Minimise Risk & Ensure Compliance:
    Conduct proactive risk assessments and maintain regulatory compliance with robust security features.

    Void Management System:
    Reduce downtime and maximise occupancy with efficient void management software.

    Access Anywhere, Anytime
    A cloud-based solution designed for remote access, ensuring seamless collaboration across teams.

What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

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“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

"After our evaluation process we had no difficulty in deciding to use ECCO software for our Individual Support services. ECCO was our first choice supplier and system when comparing each against one another."

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