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ECCO is being used by third sector organisations, housing associations, local authorities, care, and extra care organisations to support over 10,000 clients with more than 750 different services configured in the software.

“ECCO staff ensured the software worked for us, and as a consequence we are confident we will remain at the forefront of service delivery. Our use of the software will support future bids as ECCO seems well able to cope with the ever changing government agenda. Furthermore ECCO has enabled us to use the latest developments in internet based technology.”

• Overview To ECCO
• CRM – Logging in
• CRM – Client file
• CRM – Dashboards
• CRM – Client file tasks
• CRM – Reporting
• CRM – Buildings Module
• CRM – Alternative Service Pathways
• CRM – Inbound Referrals
• ROTA – Rota Overview Weekly
• ROTA – Rota Overview Daily
• ROTA – Allocations & Drag and Drop
• ROTA – Reallocating Runs
• ROTA – Reallocating Single Visits
• ROTA – Run Builder
• ROTA – Weekly Run Builder and Printing
• ROTA – Client File Via Rota
• ROTA – Adding New Client Appointment
• ROTA – Carer App Overview
• ROTA – Appointment Visit Completion