Supported living systems

ECCO provides a supported living systems, used to assist in the management of such organisations.

If you’re looking to make your supported living team more efficient, with better organisation and a centralised system, you’ll want to give ECCO a go. Our programme is user-friendly and aims to be accessible to all with a clean, simple interface. As well as this, you will find all of your information collated into one, with the various features of our programme. You can find personalised support plans, scheduling and rostering and payroll systems in our application, eliminating the need for excessive paperwork.

So, go digital and see the boost in efficiency with ECCO supported living system, today.

Supported Living Care Software

If you’re searching for supported living care software tailored to your business, then ECCO is the perfect solution. Our client-centred, award-winning software makes a great difference to your business’s workflow, processes and administration. 

The comprehensive client support module provides carers with customisable case management modules such as incident reporting, safeguarding logs and more. While the rota module allows managers in a supported living environment to effortlessly manage available resources. 

Book your demonstration today to see how ECCO can help your business.

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Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Some key features of ECCO

  • Comprehensive Case Record Management:
    Maintain detailed client records, support plans, and case notes in a secure and structure environments

    Person-Centred Platform
    Adapt to the evolving needs of each individual, ensuring personalised and proactive support.

    Our digital case management system is intuitive, reducing training time and administrative burdens while ensuring efficiency.

  • Improve Client Outcomes:
    Monitor progress, set goals, and deliver tailored support with ease.

    Integrated Housing Support:
    Manage properties, tenancies, and financials seamlessly within the same platform. If preferred ECCO can also integrate with your existing house management system.

    Versatile Reporting:
    Transform data into compelling reports that provide commissioners and funders with clear evidence of your impact.

  • Minimise Risk & Ensure Compliance:
    Conduct proactive risk assessments and maintain regulatory compliance with robust security features.

    Void Management System:
    Reduce downtime and maximise occupancy with efficient void management software.

    Access Anywhere, Anytime
    A cloud-based solution designed for remote access, ensuring seamless collaboration across teams.

What is client management system?

A client management system such as ECCO is designed to provide workers in the housing, care and support sectors with an easier way of managing clients in their support. Depending on the exact demands of your business, there are different modules that can be integrated within your client management system.

Does supported living have to be registered with CQC?

Service providers of “regulated activities” in the health and adult social care services must be registered with CQC. Only supported living providers that do not provide regulated personal care, are not required to be registered.

What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

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“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

Sectors ECCO covers

Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.

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Get started from as little as £3.00 per user per week

"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."

"We had used ECCO for over two years to support delivery of our Employment Support Service and Travel Training Service, however our new Managing Director who had previous web-based system experience wanted to introduce an electronic system throughout all services."

Driving success for our customers

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