Service Provision Owners / Directors

If you’re the owner of a support service looking for a way to streamline workflows and digitise all paperwork in your establishment ECCO is the answer for you. Our client management software is designed to support you and your team by providing you with an all-in-one solution for creating individual care plans, recording information and managing rosters.

The beauty of the ECCO platform is that it’s compatible with all devices and browsers, which gives care service owners peace of mind that their team can access the information they need whenever and wherever they need it. Additionally, the ECCO client management software can be made completely bespoke and scaled to the needs of your organisation.

So whether you own one care service or a whole chain, we have the perfect solution for you. View our software packages and book a demo with our team today!

What can ECCO offer Care Service Owners?

Care service owners have a lot of responsibilities and need to be up-to-date with everything happening in their establishment This includes ensuring care teams are providing an adequate service, managing budgets and securing the future operation of their establishment.

ECCO provides care service owners and managing directors with a comprehensive way to manage every single aspect of their business. Our advanced care service management software allows you to manage a record of all residents that are in your care, create individual care plans and schedule staff rota in one centralised system.

The ECCO platform is designed to offer a future-proof, all-in-one solution for all care service managers, with availability to be personalised to your needs. Contact our team today to discuss your requirements and find the best option for you.

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Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Click & Go with ECCO

Get started instantly with our Click & Go package, including all of our care and support software to help you effectively manage your data.

Book your demo

Get started from as little as £3.00 per user per week

Some key features of ECCO

  • Comprehensive Case Record Management:
    Maintain detailed client records, support plans, and case notes in a secure and structure environments

    Person-Centred Platform
    Adapt to the evolving needs of each individual, ensuring personalised and proactive support.

    Our digital case management system is intuitive, reducing training time and administrative burdens while ensuring efficiency.

  • Improve Client Outcomes:
    Monitor progress, set goals, and deliver tailored support with ease.

    Integrated Housing Support:
    Manage properties, tenancies, and financials seamlessly within the same platform. If preferred ECCO can also integrate with your existing house management system.

    Versatile Reporting:
    Transform data into compelling reports that provide commissioners and funders with clear evidence of your impact.

  • Minimise Risk & Ensure Compliance:
    Conduct proactive risk assessments and maintain regulatory compliance with robust security features.

    Void Management System:
    Reduce downtime and maximise occupancy with efficient void management software.

    Access Anywhere, Anytime
    A cloud-based solution designed for remote access, ensuring seamless collaboration across teams.

What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

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“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

"The customer service skills are second to none, always so responsive – it is so refreshing to receive such a personal service from a tech company."

Driving success for our customers

    Contact us for your free demo

    We appreciate your interest in ECCO. It's crucial to us that you get the best software system to enhance your service provision. To ensure we are the right fit for you please could you kindly respond with some brief answers to the following questions: