Quality Assurance / Business Development Teams
The ECCO system is an excellent way for Business Development Teams to monitor compliance and quality assurance across their organisation. Designed around your priorities and contractual requirements, the monitoring and reporting of KPIs and trends is combined into one seamless system.
ECCO supports existing risk management processes whilst enhancing the governance and monitoring of recording through an integrated approach, ensuring information is shared in an accessible format. Having one system provides transparency and accuracy for commissioning teams, Local Authorities, and regulatory bodies, whilst also having the mechanisms to monitor staff time and performance and client outcomes internally within your organisation.
ECCO enables Quality Assurance Teams to easily track organisation-wide trends whilst monitoring compliance across all levels through secure layers of oversight and is designed to minimise risk through accurate recording.
-
Fully compatible software
Fully compatible with all platforms, devices and browsers.
-
24/7 support
We offer full support and technical assistance with all of our ECCO packages.
-
Providing excellent service
We have a long history of delivering simple & lasting solutions to our customers.
-
Compatible with ALL devices
Have no trouble using our products on your phone, tablet or desktop!
-
Compatible with ALL platforms
Integrate ECCO products with all platforms.
-
Compatible with ALL browsers
Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!
Benefits of ECCO
- Real time reporting including client outcomes
- Customisation and integration
- Support planning and risk management
- For organisations who offer a range of support services
- SMART outcome focused support plans
- Health and safety buildings management
- 24 / 7 Support
- Online client file library
- Ongoing support for customisation for the duration of your licence agreement
- State of the art audit logs
- Management KLOE dashboards
- Request the development of new features
- Different service pathway designs
- APIs to support your integration as required
- Group support recording
- HACT social value monitoring
- Any necessary staff training required
- Incident reporting and safeguarding pathways
- Service charge payments module
- Visit scheduling for sheltered accommodation
Click & Go with ECCO
Get started instantly with our Click & Go package, including all of our care and support software to help you effectively manage your data.
Book your demoSome key features of ECCO
Comprehensive Case Record Management:
Maintain detailed client records, support plans, and case notes in a secure and structure environments
Person-Centred Platform
Adapt to the evolving needs of each individual, ensuring personalised and proactive support.Our digital case management system is intuitive, reducing training time and administrative burdens while ensuring efficiency. Improve Client Outcomes:
Monitor progress, set goals, and deliver tailored support with ease.
Integrated Housing Support:
Manage properties, tenancies, and financials seamlessly within the same platform. If preferred ECCO can also integrate with your existing house management system.
Versatile Reporting:
Transform data into compelling reports that provide commissioners and funders with clear evidence of your impact.Minimise Risk & Ensure Compliance:
Conduct proactive risk assessments and maintain regulatory compliance with robust security features.
Void Management System:
Reduce downtime and maximise occupancy with efficient void management software.
Access Anywhere, Anytime
A cloud-based solution designed for remote access, ensuring seamless collaboration across teams.
What makes ECCO different?
We are fully compatible with all platforms, devices and browsers.
Contact Us“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”
Compatible with ALL devices
All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.
Have no trouble using our products on your phone, tablet or desktop!
Compatible with ALL platforms
Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.
Integrate ECCO products with all platforms.
Compatible with ALL browsers
All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.
Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!
