Quality Assurance / Business Development Teams
The ECCO system is an excellent way for Business Development Teams to monitor compliance and quality assurance across their organisation. Designed around your priorities and contractual requirements, the monitoring and reporting of KPIs and trends is combined into one seamless system.
ECCO supports existing risk management processes whilst enhancing the governance and monitoring of recording through an integrated approach, ensuring information is shared in an accessible format. Having one system provides transparency and accuracy for commissioning teams, Local Authorities, and regulatory bodies, whilst also having the mechanisms to monitor staff time and performance and client outcomes internally within your organisation.
ECCO enables Quality Assurance Teams to easily track organisation-wide trends whilst monitoring compliance across all levels through secure layers of oversight and is designed to minimise risk through accurate recording.
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Fully compatible software
Fully compatible with all platforms, devices and browsers.
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24/7 support
We offer full support and technical assistance with all of our ECCO packages.
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Providing excellent service
We have a long history of delivering simple & lasting solutions to our customers.
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Compatible with ALL devices
Have no trouble using our products on your phone, tablet or desktop!
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Compatible with ALL platforms
Integrate ECCO products with all platforms.
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Compatible with ALL browsers
Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!
Benefits of ECCO
- Real time reporting including client outcomes
- Customisation and integration
- Support planning and risk management
- For organisations who offer a range of support services
- SMART outcome focused support plans
- Health and safety buildings management
- 24 / 7 Support
- Online client file library
- Ongoing support for customisation for the duration of your licence agreement
- State of the art audit logs
- Management KLOE dashboards
- Request the development of new features
- Different service pathway designs
- APIs to support your integration as required
- Group support recording
- HACT social value monitoring
- Any necessary staff training required
- Incident reporting and safeguarding pathways
- Service charge payments module
- Visit scheduling for sheltered accommodation
Click & Go with ECCO
Get started instantly with our Click & Go package, including all of our care and support software to help you effectively manage your data.
Book your demoSome key features of ECCO
Why Choose ECCO?
At ECCO, we know your priority is delivering the best support to your clients. Whether you have 3 or 3000 staff users our system is designed to make your work easier, more efficient, off the shelf or tailored to your needs, service and reporting.
How ECCO Helps You:
Everything in One Place: Manage client support, housing management, scheduling, and incidents with one simple system.
Grows with You: Flexible and scalable, ECCO adapts as your organisation changes.
Easy for Everyone: Intuitive design works on any device, so your team can get started straight away.
Support That Cares: Our UK-based team is here to help whenever you need us.
With ECCO, you get more than software you get a partner who understands your needs and is here to support you.Big Power for Small Teams (Up to 20 Users)
Are you a charity, CIC, small business, supported living provider, or OFSTED-registered service? ECCO is built for you. Perfect for teams of up to 20 users, ECCO is an all-in-one, ready-to-use platform that combines client management & building operations in a simple system, helping you deliver person-centred support while staying on top of reporting, compliance, and funding-with the flexibility to fit the way you work.
Quick to set up: Start using ECCO straight away, with minimal training needed.
Effortless to use: Our intuitive design means less admin & more time for your clients.
Tailored for your services: Customise modules for safeguarding, incident reporting, scheduling, more, to fit exactly how you work
Stay compliant and in control: Instantly log activities, access real-time reporting, & keep records audit-ready as your organisation grows
With ongoing support from our dedicated team, you’ll always have the help you need.
Big Power for Big Teams (20 to 3,500+ Users)
Are you a large charity, council, housing association, or private business needing a robust solution and a partner who adapts as your needs change? ECCO delivers award-winning software that handles heavy workloads and complex requirements, all at one simple price per user.
You get powerful, flexible tools for data, security, integrations, and business intelligence reporting-plus a dedicated team that’s always ready to help your organisation adapt and evolve. Need compliance? Integration? Custom reporting? No problem.
Award-winning software
Smart, flexible, and built around you
No hidden fees – one simple price.
What makes ECCO different?
We are fully compatible with all platforms, devices and browsers.
Contact Us“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”
Compatible with ALL devices
All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.
Have no trouble using our products on your phone, tablet or desktop!
Compatible with ALL platforms
Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.
Integrate ECCO products with all platforms.
Compatible with ALL browsers
All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.
Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!
