Support or Care Services Managers

ECCO can help care managers completely transform their workflow by streamlining their processes and allowing them to spend less time on paperwork and more time providing the best care possible. Our care management software gives you a complete overview of patients’ individual care plans and the care work recorded against them.

The ECCO system also allows care managers to communicate directly with their team, pass on notes, create and review real-time reports. In addition, our software can be scaled to the exact needs of your organisation.

If you need help selecting the package to suit your needs, don’t hesitate to get in touch with our team and book a demo today!

What can ECCO offer Care Services Managers?

ECCO is designed to help care managers take control of all their responsibilities by providing them with a centralised administration and planning platform. From monitoring the care being provided to supporting the needs of your team, our care management software allows you to effectively manage all your duties.

With ECCO you don’t have to shuffle through piles of documents to find the information you need as it’s all securely stored on the platform and can be accessed whenever you need it. Our management system also provides care managers with complete transparency over the care given by their team as well as their rosters.

For more information contact the ECCO team today to book your demo.

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Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Easy to use, visual rostering
  • Online / offline mobile use with care app
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

Click & Go with ECCO

Get started instantly with our Click & Go package, including all of our care and support software to help you effectively manage your data.

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Get started from as little as £3.00 per user per week

Some key features of ECCO

  • Housing Support

    The housing support module focuses on the on-site housing management and compliance. Particularly where tenant engagement is involved. While other housing management systems focus on the financial side of things, ECCO focuses on health and safety compliance and team communications.

    ECCO’s housing support module includes team meeting logs, communication between staff, building based health and safety checks, repairs and attachments. One big benefit in using ECCO is the fact you can include the client and on-site staff in the process of managing the environment, which isn’t possible with other housing management systems.

  • Client Support “Auxiliary” Service Pathways

    ECCO’s client support service pathway revolutionises the way in which a client file is managed by offering additional, customisable case management modules such as incident reporting, safeguarding logs, complaints and more.

    Just like the rest of the ECCO system it can be tailored to your individual service needs and KPIs. What sets this module apart, however, is the fact that you can safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

  • Rota

    ECCO’s rota module is good for allocating staff resources and tracking care compliance. It can work for any service setup whether extra care, domiciliary or community-based care or supported living. The key differences in the rota module in extra care and domiciliary care is that it provides outcomes in a more “task based way” to ensure basic needs are met, rather than overarching support goals to improve the quality of life of your clients.

    As well as our rota module, ECCO offers the functionality to support your staff too. With this mode a staff member can be supported in the same way that a client can. Outcome focused support plans become action based supervisions, and training records. Attachments can be used for recruitment or HR documentation.

What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

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“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

"The customer service skills are second to none, always so responsive – it is so refreshing to receive such a personal service from a tech company."

Driving success for our customers

    Contact us for your free demo