Mental health management system

Ecco Solutions offers advanced mental health management software designed to support the administration and delivery of mental health services. This software includes features for case management, risk assessment, and outcome tracking, providing a comprehensive tool for mental health professionals. It does not, however, offer direct therapeutic or diagnostic services.

The mental health case management software ensures that professionals can efficiently manage client care and improve service outcomes. Key features include a centralised database for client records, automated reporting and customisable care plans, enabling organisations to manage all aspects of mental health services efficiently.

The software supports real-time data collection and secure data storage, ensuring compliance with all data protection regulations.

How We Support You With Compliance

ECCO includes a suite of tools designed to support providers in meeting regulatory compliance and maintaining high standards of care quality. For example, the software offers real-time monitoring and logging of care activities, which ensures that individual care plans are accurately followed, and any deviations are promptly addressed. This level of monitoring is essential for maintaining compliance with frameworks like those set by the Care Quality Commission (CQC).

ECCO also supports governance through features like incident reporting, safeguarding logs, and customizable case management modules, allowing providers to tailor the system to their specific needs while safeguarding client data with strict access permissions. This makes it easier for providers to produce the necessary documentation and evidence to demonstrate compliance during audits or inspections.

Maintaining Rigorous Governance Standards

Although ECCO might not come with pre-populated audits or regulatory compliance documents, its robust customization options and real-time data collection capabilities make it a powerful tool for providers who need to maintain rigorous governance standards while also being flexible enough to adapt to evolving regulatory requirements​.

The software also allows you to safeguard your clients’ records by setting access permissions. This way you can ensure only people with the relevant permissions have access to confidential information and all your clients’ data is stored correctly.

Benefits of ECCO

  • Real time reporting including client outcomes
  • Customisation and integration
  • Support planning and risk management
  • For organisations who offer a range of support services
  • SMART outcome focused support plans
  • Health and safety buildings management
  • 24 / 7 Support
  • Online client file library
  • Ongoing support for customisation for the duration of your licence agreement
  • State of the art audit logs
  • Management KLOE dashboards
  • Request the development of new features
  • Different service pathway designs
  • APIs to support your integration as required
  • Group support recording
  • HACT social value monitoring
  • Any necessary staff training required
  • Incident reporting and safeguarding pathways
  • Service charge payments module
  • Visit scheduling for sheltered accommodation

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Get started instantly with our Click & Go package, including all of our care and support software to help you effectively manage your data.

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Get started from as little as £3.00 per user per week

Mental Health Case Management Software

ECCO’s mental health case management software offers comprehensive tools for managing mental health services. It supports detailed case management, risk assessment, and outcome tracking, providing a structured approach to client care.

By streamlining administrative tasks and enhancing data management, ECCO’s software improves the efficiency and effectiveness of mental health services. This ensures better outcomes for clients and allows mental health professionals to focus more on providing high-quality care​.

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Some key features of ECCO

  • Why Choose ECCO?

    At ECCO, we know your priority is delivering the best support to your clients. Whether you have 3 or 3000 staff users our system is designed to make your work easier, more efficient, off the shelf or tailored to your needs, service and reporting.


    How ECCO Helps You:

    Everything in One Place: Manage client support, housing management, scheduling, and incidents with one simple system.

    Grows with You: Flexible and scalable, ECCO adapts as your organisation changes.

    Easy for Everyone: Intuitive design works on any device, so your team can get started straight away.

    Support That Cares: Our UK-based team is here to help whenever you need us.

    With ECCO, you get more than software you get a partner who understands your needs and is here to support you.

  • Big Power for Small Teams (Up to 20 Users)

    Are you a charity, CIC, small business, supported living provider, or OFSTED-registered service? ECCO is built for you. Perfect for teams of up to 20 users, ECCO is an all-in-one, ready-to-use platform that combines client management & building operations in a simple system, helping you deliver person-centred support while staying on top of reporting, compliance, and funding-with the flexibility to fit the way you work.

    Quick to set up: Start using ECCO straight away, with minimal training needed.

    Effortless to use: Our intuitive design means less admin & more time for your clients.

    Tailored for your services: Customise modules for safeguarding, incident reporting, scheduling, more, to fit exactly how you work

    Stay compliant and in control: Instantly log activities, access real-time reporting, & keep records audit-ready as your organisation grows

    With ongoing support from our dedicated team, you’ll always have the help you need.

  • Big Power for Big Teams (20 to 3,500+ Users)

    Are you a large charity, council, housing association, or private business needing a robust solution and a partner who adapts as your needs change? ECCO delivers award-winning software that handles heavy workloads and complex requirements, all at one simple price per user.


    You get powerful, flexible tools for data, security, integrations, and business intelligence reporting-plus a dedicated team that’s always ready to help your organisation adapt and evolve. Need compliance? Integration? Custom reporting? No problem.

    Award-winning software

    Smart, flexible, and built around you

    No hidden fees – one simple price.

What is mental health software?

Mental health software is a specialised software system that facilitates the needs of mental health providers and charities. It includes features such as risk assessments and electronic health records to help streamline clinical, administrative and day-to-day tasks. Mental health management software empowers providers and charities to deliver personalised care, track progress, and improve mental wellbeing outcomes for individuals.

What are the benefits of a mental health management system?

Mental health management systems offer various benefits to help you deliver better care and support. Those include streamlined documentation, personalised care plans, data analysis for insights, enhanced privacy and security, and outcome evaluation for quality improvement. Mental health management systems facilitate effective communication among your team, automate administrative tasks, and ensure data privacy for your clients. By leveraging technology, mental health management systems enhance the overall quality of your care, support better outcomes, and optimise the operational efficiency of  mental health providers and charities.

What Makes Ecco Different Image

What makes ECCO different?

We are fully compatible with all platforms, devices and browsers.

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“We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke.”

  • All Devices

    Compatible with ALL devices

    All of our software packages are compatible with any device. So you can you it on the go on your mobile phone or in the office on your desktop.

    Have no trouble using our products on your phone, tablet or desktop!

  • All Platforms

    Compatible with ALL platforms

    Our care and support management software is compatible with all platforms and can be integrated and configured to your needs.

    Integrate ECCO products with all platforms.

  • All Browsers

    Compatible with ALL browsers

    All ECCO software can be accessed and managed from any internet browser. We ensure that you are able to manage your data through any browser of your choosing.

    Have no doubt that your information can be managed on Google Chrome, Safari, Firefox and many more!

Sectors ECCO covers

Here are just a selection of the sectors that ECCO covers. For more information about a particular sector, give us a call on 0333 321 1492.

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Get started from as little as £3.00 per user per week

"We haven’t had to compromise with ECCO, documents can be converted so it’s completely bespoke."

"After our evaluation process we had no difficulty in deciding to use ECCO software for our Individual Support services. ECCO was our first choice supplier and system when comparing each against one another."

Driving success for our customers

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    We appreciate your interest in ECCO. It's crucial to us that you get the best software system to enhance your service provision. To ensure we are the right fit for you please could you kindly fill in our contact form below: